Privacy Policy

At XTV, we prioritize your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://xtv.com.co (referred to as “XTV,” “we,” “us,” or “our”). By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect different types of information to provide and improve our services:

1.1. Personal Information

When you create an account, subscribe, or contact us through the website, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Payment information (for subscriptions)
  • Location data (if applicable)

1.2. Non-Personal Information

We also collect non-personal data to enhance your browsing experience:

  • Browser type
  • Device type
  • IP address
  • Cookies
  • Pages visited on our website
  • Time spent on pages

2. How We Use Your Information

We use the information we collect in the following ways:

  • Service Improvement: To maintain and improve the user experience on XTV, such as content recommendations, service updates, and technical support.
  • Personalization: To tailor content, advertisements, and services based on your preferences and viewing habits.
  • Communication: To send emails regarding your account, subscriptions, and promotional materials, if you have opted in to receive them.
  • Billing and Payments: To process subscription payments and provide customer support related to billing issues.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Protect Your Information

The security of your data is important to us. XTV employs industry-standard security measures to safeguard your information against unauthorized access, disclosure, or alteration.

  • Encryption: We use secure socket layer (SSL) encryption for sensitive information such as payment details.
  • Data Access Controls: Only authorized personnel have access to your personal information.
  • Regular Audits: We regularly review our systems for potential vulnerabilities and ensure compliance with security standards.

4. Cookies and Tracking Technologies

XTV uses cookies and other tracking technologies to enhance user experience and gather statistical data.

4.1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us understand how you interact with XTV, improve website functionality, and provide tailored experiences.

4.2. Types of Cookies We Use

  • Essential Cookies: Necessary for website functionality, such as keeping you logged in.
  • Analytical Cookies: Used to analyze website traffic and performance.
  • Advertising Cookies: Help deliver relevant ads based on your browsing behavior.

You can control and manage cookies through your browser settings. However, disabling cookies may affect your experience on XTV.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third parties in the following situations:

  • Service Providers: We work with third-party service providers to process payments, provide customer support, and improve our services.
  • Legal Requirements: If required by law or in response to legal processes, we may share your information with law enforcement agencies or regulators.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

6. Your Privacy Rights

Depending on your jurisdiction, you may have specific privacy rights. These may include:

  • Access: The right to request access to the personal information we hold about you.
  • Correction: The right to correct any inaccuracies in your personal information.
  • Deletion: The right to request that we delete your personal information.
  • Opt-Out: The right to opt out of receiving marketing communications.

If you wish to exercise any of these rights, please contact us at [email protected].

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the information is no longer needed, we will securely delete or anonymize it.

8. Third-Party Links

XTV may contain links to third-party websites. This Privacy Policy applies solely to XTV and does not cover the privacy practices of any third-party websites. We encourage you to review the privacy policies of any external sites you visit through our platform.

9. Children’s Privacy

XTV is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete it.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised. Your continued use of the website after such changes signifies your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: